She does have a pretty extensive history. But she's never been a violent person.
For my regular customers I try to give them a five-day supply of medication and hope in the mean time things will get worked out. After a while, pharmacists cannot keep handing out medications.
When I called CMS Centers for Medicaid Medicare Services, the line was either busy, there were long waits, or there was no information. We were told by an electronic voice often to call back later when the phones were less busy.