Make no mistake - we believe in the Express IRA product and are proud of the opportunities it presents for our clients.
We've seen an industry-wide slower start to the tax filing season than in previous years. Early season operating challenges experienced in our tax business further hurt our January comparative results.
Offering banking services extends and strengthens the HR Block brand and can benefit our clients who have limited access to basic banking and savings services.
The mix of clients we're serving indicates that a greater number of more complex tax returns is driving an increase in the average fee per client, ... Overall, the results thus far are on track with our expectations for the tax season.