Al Gillen Quotes

For Microsoft to get customers to move onto the most current product, they have to make migration easier and have a lot less touch required on the part of IT managers.

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It's a small percentage but nevertheless, for 15 percent of its customers to be unhappy with a policy Microsoft is setting is not a good sign.

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That's a lot of motivation.

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But with Vista, I think Microsoft has done a lot to improve the reliability of the OS.

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There is a huge installed base of customers (over 400 million) using Windows XP, and Microsoft would gain nothing by causing pain or concern among those customers to somehow manipulate their adoption plans for Windows Vista.

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Plans to use Active Directory are extremely high. The problem is that actually doing that is still sometimes difficult and time consuming.

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Business users typically have concerns about a new Microsoft product, and that concern was proven to be fairly meaningful when that UPnP bug was revealed. They want to wait for those things to happen and get fixed.

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Open is one of those convenient marketing terms. People bend it to meet their needs.

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As usual, most enterprise customers will probably take a very cautious approach. Most won't rush in unless they absolutely have to for performance and scalability reasons, especially if it's a deep software stack on top of the operating system. They'll be too concerned about software incompatibilities.

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