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My Favorite Quotes
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 Mitsuo Kinoshita - “Getting overseas staff to share our views on management and quality is very difficult. But that task is urgent.”
 Mitsuo Kinoshita - “This may also apply to a U.S. company's methods, but it's impossible to state everything in a pamphlet. That's your know-how - something that can't be expressed in words. If all it took was a manual, anyone could manage a company.”