Shai Agassi

When we do acquisitions, we do it from the edges of the solutions. It's hard to buy half a heart.

It's not about who is buying whom in the industry, it's about process innovation.

We all talk about how great Linux is, ... But if you look at the most innovative desktop today, Microsoft's Vista is not copying Linux, it is copying Apple.

We will not push customers from on-demand to on-premises. We don't see this as a trick or ploy to bring them in.

After the Enterprise Services Architecture, your applications world will be made from apps by us based on these services, apps from ISVs...and apps you build yourself.

I don't know what happens 5 or 10 years down the road.

People will take more risk with edge process than core processes.

Our goal was to have a same-day deployment model. You sign up in the morning, and you're up and running by the afternoon.

We believe that you need a single unified platform on top of which you can make as many flexible solutions as you want.

They needed continuous deployment options and a more strategic CRM.... They wanted more than just a sliver of customer information. They wanted a full picture of the customer.

We started our planning by asking our customers what they needed. They needed continuous deployment options and a more strategic CRM... They wanted more than just a sliver of customer information. They wanted a full picture of the customer.

You don't need to go out and buy every company out there. You need an ecosystem for co-innovation.

It looks great on PowerPoint, but on planet Earth, it won't fly. Salesforce.com is a CRM company. Marc is trying to make noise and buzz about something bigger, but that's all it is.

With this new wave of partner alignment around enterprise services, we expect to bring thousands of enterprise services to life for our mutual customers through community collaboration, ... Customers win when the ecosystem collaborates on a timely delivery of innovative technologies that solve deployment and integration issues. This architectural shift is happening now, and SAP is the only solution provider to bring together an enterprise-scale blueprint with ESA, an enabling platform in SAP NetWeaver, an available repository of more than 500 enterprise services, and now with Enterprise Services Community Process, a foundation of a collaborative process for building enterprise services.

It will be a systematic process. The (community partners) have to be successful for this whole model to work. If you don't make money in this process, we're not successful. We know that and we understand that.

If a company puts in a solution in the market that makes other people fail, then we all fail as a community. This will be a model for enterprise services and how new ideas are proposed, developed and offered into in the market. It's an IP model to protect what you want to protect and one to protect everyone in the community, so you can't come after someone just because you gave them an idea for an enterprise service interface.

Instead of spending money on technical integration, you'll spend money on business innovation.

Organizations have started to create road maps that will enable their transition to a service-oriented architecture. As such, the SAP TechEd events create a community for success by allowing customers, partners and developers to share and accelerate knowledge surrounding SAP NetWeaver while they discover how existing processes and IT landscapes can be transformed into enablers of business innovation and change.

This will bridge the divide between on-demand and on-premise in that, over time, when a company grows, it can take its on-demand CRM on premise.

You need to begin by analyzing your business first. You have to assume you're on a treadmill and you have to integrate whatever comes your way.

We have the potential ability to grow fourfold by looking at the number of employees in a corporation versus the number of users that are professional users of SAP.