Susan Grant Quotes

For the first time since we began tracking Internet fraud, wire transfer was the No. 1 method of payment. It's really alarming. The whole reason why scam artists try to convince people to wire money to them is because it's so hard to trace and track wire transfers.

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The Internet is an even easier way of reaching people than the telephone, ... We've really only seen the tip of the iceberg.

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These telemarketers never deliver on their promises. Their aim is simply to take money from consumers, not to give them money or credit assistance.

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Everything about the Internet makes it perfect for criminals bent on perpetrating a scam.

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With the largest news gathering operation in the world and forward- looking innovation a key component of our mission, CNN is in a unique position to meet the video news needs of consumers across multiple platforms, including television, radio, computers and, now, wireless phones.

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Unfortunately, at that point there's not a whole lot of good options. You have to assume that it's going to have to wait until you get back home.

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I think there's going to be a lot of work for consumer advocates and lawyers as the new e-signature law unfolds.

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A lot of people are overpaying simply because of inertia.

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Whether you want to return the item because you changed your mind or because someone didn't like it, there may be some cost to you.

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The company's check is counterfeit, of course. And you're stuck owing your bank all the money you've wired.

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Consumers need to check out unfamiliar companies before doing business with them, online or off-line. You can't judge them simply on the basis of a nice-looking Web site.

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Generally, you need a physical address to make a complaint, ... If it's a Web site, you can get information from the site-registration people, but it may just be a front for someone else.

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Victims report an average loss of 600 dollars, but if their social security number is compromised, the damage is much more profound.

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It can be a great way to find something that might not be readily available in your area. Maybe you'll run across an out-of-print book or something you couldn't find anywhere else.

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Today, the CNN.com user not only can read a story and view video on demand, but with CNN Pipeline, also can take control of daily news clips, several live streams of news and even video from CNN's extensive archives. CNN Pipeline creates an added dimension to online news, offering an experience that is even more relevant, credible and catered specifically to the user's needs.

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If somebody tricks you into providing that information, then, of course, it defeats the whole purpose.

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The guidelines that the federal government has come out with are all voluntary suggestions. They're not actually required.

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Requesting cash is a clear sign of fraud. Pay the safest way. If possible, pay by credit card because you can dispute the charges if there is a problem.

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People really need to guard against making assumptions. They really need to look at what information is spelled out and if they have unanswered questions, they need to get them answered.

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