One of the most significant trends in recent times has been the take up of SOA (service-oriented architecture), with all the main IT vendors starting to take the approach on board. The implications of this include that IT departments must start to address SOA in plans for the future and look at how this impacts enterprise application delivery.
An opportunity exists for organizations to extend the reach of enterprise applications by providing support for the Internet, portals, communications convergence (particularly voice) and wireless devices. These access mechanisms will have a big influence on the way enterprise applications are utilized in the future.
Key to the adaptive enterprise is the ability to quickly transform business processes and for these changes to be easily reflected in the supporting Enterprise Applications. From an Enterprise Application perspective the importance of gaining a good understanding of the current processes cannot be underestimated, as on many occasions the software is unfairly blamed for problems that are in fact due to inefficient or poor processes.