I often get no answer at all. I call their 1-800 numbers and generally you get a computer and talk to no one. I've had that not once but probably a dozen times. When you do talk to somebody, you get frustrated because you can't really find out if the case is proceeding. They say they are working on it, but they don't give any details.
Cruelty to dumb animals is one of the distinguishing vices of low and base minds. Wherever it is found, it is a certain mark of ignorance and meanness a mark which all the external advantages of wealth, splendour, and nobility, cannot obliterate. It is consistent neither with learning nor true civility.