W. Edwards Deming Quotes

If you can’t describe what you are doing as a process, you don’t know what you’re doing.

It is not necessary to change. Survival is not mandatory.

It is important that an aim never be defined in terms of activity or methods. It must always relate directly to how life is better for everyone… The aim of the system must be clear to everyone in the system. The aim must include plans for the future. The aim is a value judgment.