kenneth blanchard

The key to successful leadership today is influence, not authority.

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People who feel good about themselves produce good results.

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Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.

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For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

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As a manager the important thing is not what happens when you are there, but what happens when you are not there.

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The first principle of ethical power is Purpose. By purpose, I don't mean your objective or intention - something toward which you are always striving. Purpose is something bigger. It is the picture you have of yourself-the kind of person you want to be.

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Feedback is the breakfast of champions.

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