Peter Drucker Quotes

Management by objectives works if you first think through your objectives. Ninety percent of the time you haven’t.

Most CEO’s still believe that it’s the chief information officer’s job to identify the information he requires. This is, of course, a fallacy. The information officer is a toolmaker; the CEO is the tool user.

There is nothing so useless as doing efficiently that which should not be done at all.

The only things that evolve by themselves in an organization are disorder, friction, and malperformance.

The computer is a moron.

The most important thing in communication is to hear what isn’t being said.

Entrepreneurs see change as the norm and as healthy. Usually they do not bring about the change themselves. The entrepreneur always searches for change, responds to it, and exploits it as opportunity.

Everybody has accepted by now that change is unavoidable. But that still implies that change is like death and taxes – it should be postponed as long as possible and no change would be vastly preferable. But in a period of upheaval, such as the one we are living in, change is the norm.

Capital formation is shifting from the entrepreneur who invests in the future to the pension trustee who invests in the past.

A business exists to create a customer.