Business Quotes

Capital formation is shifting from the entrepreneur who invests in the future to the pension trustee who invests in the past.

If you don’t know what to do with many of the papers piled on your desk, stick a dozen colleagues’ initials on ’em, and pass them along. When in doubt, route.

A customer is the most important visitor in our premises. He is not dependent on us, we are dependent on him. He is not an interruption in our work, he is the purpose of it. He is not an outsider to our business, he is part of it. We are not doing him a favor […]

A business exists to create a customer.

Anyone who says businessmen deal in facts, not fiction, has never read old five-year projections.

Your most unhappy customers are your greatest source of learning.

A businessman needs three umbrellas – one to leave at the office, one to leave at home and one to leave on the train.

Business is never so healthy as when, like a chicken, it must do a certain amount of scratching for what it gets.

You can know a person by the kind of desk he keeps. If the president of a company has a clean desk, then it must be the executive vice president who is doing all the work.

That place is my baby and I would prostitute myself for it.